1. General Conditions

• By using this website, you represent that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
• You may not use our products or services for any illegal or unauthorized purpose.

2. Products & Fashion Category Disclaimer

• Product Descriptions: We make every effort to display the colors, features, specifications, and details of the products on our website as accurately as possible. However, actual colors may vary slightly depending on your device’s display settings.
• Pricing & Availability: All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices and product availability are subject to change without prior notice.
• Size Guide: Fit and size may vary between products and brands. Customers are advised to refer to the product size chart before making a purchase.

3. Orders & Payment

• Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to accept, limit, or decline any order for reasons such as product unavailability, pricing errors, or suspected fraudulent activity.
• Payment Methods: We accept payments via Credit/Debit Cards, Net Banking, UPI, Digital Wallets, and Cash on Delivery (COD) for eligible pincodes.
• Payment Security: All online transaction payments are processed through secure payment gateways. We do not store financial card credentials on our servers.

4. Shipping, Delivery & Returns

• All purchases made through the website are governed by our separate Shipping Policy and Return & Refund Policy.
• Delivery times provided are estimates. Kotak Bazaar shall not be liable for delivery delays caused by logistics partners, natural disasters, or unexpected events.

5. Intellectual Property

• All content included on this website—such as text, graphics, logos, images, icons, digital downloads, and software—is the property of Kotak Bazaar or its content suppliers and is protected by applicable copyright and intellectual property laws.
• You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from us.

6. User Account & Conduct

• If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your device.
• You agree not to transmit any worms, viruses, or any code of a destructive nature, or post offensive content on the website.

7. Limitation of Liability

• To the fullest extent permitted by law, Kotak Bazaar shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or products.

8. Governing Law & Jurisdiction

• These Terms & Conditions are governed by and construed in accordance with the laws of India.
• Any legal disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts in Moradabad, Uttar Pradesh, India.

9. Changes to Terms of Service

• You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates on our website.

10. Contact Information

• Business Name: Kotak Bazaar
• Address: NEAR HARTHALA RAILWAY STATION, SHARAFAT NAGAR, HARTHALA HADDI MIL ROAD, Moradabad, Uttar Pradesh – 244001, India
• Email: info@kotakbazaar.com
• Phone / Customer Care: +91 97324 79149
• Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM IST