At Kotak Bazaar (accessible from our website), one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information collected, recorded, and processed by Kotak Bazaar and how we protect it in compliance with standard data protection guidelines and Google Merchant Center policies.
1. Information We Collect
When you visit our website, register an account, or make a purchase, we may collect the following information:
Personal Identification Information: Name, email address, phone number, and delivery address.
Order & Transaction Information: Details of products ordered, billing address, and transaction logs.
Technical Data: IP address, browser type, device information, operating system, and browsing behavior via cookies.
Payment Data: Online payments are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store or process your sensitive credit/debit card numbers or UPI PINs on our servers.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including:
Processing, fulfilling, and delivering your orders.
Sending order updates, shipping details, and invoice receipts.
Providing customer support and responding to inquiries.
Improving website functionality, user experience, and product recommendations.
Preventing fraudulent transactions and maintaining system security.
3. Data Sharing & Third-Party Disclosure
We value your trust and do not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business:
Logistics & Courier Partners: Name, phone number, and delivery address shared for parcel shipment and fulfillment.
Payment Processors: Transaction details shared with secure payment gateways for verifying and processing payments.
Legal Compliance: We may disclose information if required by law, court order, or government regulation.
4. Cookies & Tracking Technologies
Kotak Bazaar uses cookies to enhance browsing experience, remember shopping cart items, and collect analytical data about site traffic.
Visitors can choose to disable or customize cookies through their individual browser settings; however, some site features may not function optimally without cookies.
5. Data Protection & Security
We implement robust physical, administrative, and technical security measures (including SSL encryption) to protect your personal data against unauthorized access, alteration, or disclosure.
Access to personal information is strictly limited to authorized personnel who require it to perform specific operational duties.
6. User Rights
Depending on applicable laws, you have the right to:
Request access to the personal data we hold about you.
Request corrections or updates to inaccurate information.
Request the deletion of your personal account data (subject to legal or accounting retention requirements).
7. Children’s Privacy
Kotak Bazaar does not knowingly collect personal information from children under the age of 18. If a parent or guardian believes that a child has provided us with personal details, please contact us immediately so we can remove the information promptly.
8. Contact & Data Grievance Officer
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Business Name: Kotak Bazaar
Address: NEAR HARTHALA RAILWAY STATION, SHARAFAT NAGAR, HARTHALA HADDI MIL ROAD, Moradabad, Uttar Pradesh – 244001, India
Email: info@kotakbazaar.com
Phone / Customer Care: +91 97324 79149
Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM IST
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